All orders will be shipped with tracking number.
Free shipping for orders over GBP £200.
During sale periods and promotions the delivery time may be longer than normal.
Our store’s return policy lasts 14 days. If its over 14 days since your purchase, we can’t offer you a refund or exchange. Our Returns policy does not apply to bespoke or customised items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods.
Additional non-returnable items:
* Gift cards
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.